Ahmed's CV
Profile summary
Strategic HR Business Partner with 9 years of experience driving digital transformation and AI-driven HR solutions. Expert in change management and workforce optimization, with a proven track record of integrating advanced platforms to enhance service delivery and business impact.
Career highlights
Reduced Manual HR Interventions: Managed HR Shared Services at the Department of Health, Abu Dhabi, introducing automation tools that reduced manual HR interventions by 50%.
Standardized HR Policies: Standardized HR policies at Silal Food and Technology to enhance regulatory compliance and workforce performance, developing comprehensive HR policies ensuring 100% compliance with UAE labor laws.
Digitized HR Service Delivery: Integrated HCM and ITSM platforms at the Department of Health, reducing SLA turnaround time by 30% and improving service request efficiency.
Developed Employee Grievance Framework: Established a grievance and appeal framework at the Department of Health, Abu Dhabi, which increased employee satisfaction by 40 percent while ensuring compliance with labor regulations.
Enhanced HR Service Efficiency: Redesigned HR service workflows at Silal Food and Technology, reducing employee inquiry resolution time by 25 percent.
Key skills
Professional experience
Led HR transformation initiatives. Managed employee relations and policy development. Integrated digital HR solutions. Oversaw employee relations operations during a 4-month restructuring, ensuring service continuity and strategic realignment. Led the HR Business Partner team, streamlining workforce planning and talent optimization. Digitized HR service delivery by integrating HCM and ITSM platforms, which reduced SLA turnaround time by 30% and improved HR service request efficiency. Developed a grievance and appeal framework that ensured compliance with labor regulations and enhanced employee satisfaction by 40%. Managed HR Shared Services, introducing automation tools that reduced manual HR interventions by 50%.
- Led HR transformation initiatives, enhancing employee relations, policy development, and digital HR integration across the organization.
- Oversaw Employee Relations (ER) operations during a 4month restructuring, ensuring service continuity and strategic realignment.
- Led the HR Business Partner (HRBP) team, streamlining workforce planning and talent optimization strategies.
- Digitized HR Service Delivery, integrating HCM & ITSM platforms, reducing SLA turnaround time by 30% and improving HR service request efficiency.
- Developed a grievance and appeal framework, ensuring compliance with labor regulations and enhancing employee satisfaction by 40%.
- Managed HR Shared Services, introducing automation tools that reduced manual HR interventions by 50%.
Strategic HR leadership role focused on digital transformation and workforce optimization.
- Spearheaded HR transformation initiatives, driving strategic alignment and digital integration across the organization.
- Directed Employee Relations (ER) operations through a 4-month restructuring, ensuring seamless service continuity and organizational stability.
- Led the HR Business Partner (HRBP) team to optimize workforce planning and talent management strategies.
- Digitized HR service delivery by integrating HCM and ITSM platforms, achieving a 30% reduction in SLA turnaround time.
- Architected a comprehensive grievance and appeal framework, improving employee satisfaction by 40% while ensuring strict regulatory compliance.
- Transformed HR Shared Services by implementing automation tools, reducing manual administrative interventions by 50%.
Standardized HR policies to enhance regulatory compliance and workforce performance. Implemented a companywide Human Capital Management system to streamline payroll, onboarding, and performance tracking. Developed comprehensive HR policies ensuring 100% compliance with UAE labor laws and internal governance. Redesigned HR service workflows, reducing employee inquiry resolution time by 25% and improving response efficiency.
- Drove HR policy standardization, enhancing regulatory compliance and workforce performance.
- Implemented a companywide Human Capital Management (HCM) system, streamlining payroll, onboarding, and performance tracking.
- Developed comprehensive HR policies, ensuring 100% compliance with UAE labor laws and internal governance.
- Redesigned HR service workflows, reducing employee inquiry resolution time by 25% and improving response efficiency.
Collaborated with senior leadership on workforce planning, policy execution, and compliance. Advised department heads on HR best practices, compliance, and workforce efficiency. Led leadership development programs, contributing to a 10% improvement in employee retention and enhanced succession planning. Received the "Excellence in HR Innovation" award in 2019 for implementing automated HR workflow dashboards that optimized real-time HR analytics.
- Strategic HR partner, collaborating with senior leadership to optimize workforce planning, policy execution, and compliance.
- Served as a strategic liaison, advising department heads on HR best practices, compliance, and workforce efficiency.
- Spearheaded leadership development programs, improving employee retention by 10% and strengthening succession planning.
- Awarded "Excellence in HR Innovation" (2019) for implementing automated HR workflow dashboards, optimizing realtime HR analytics.
Managed HR operations and office administration, focusing on policy alignment, employee relations, and strategic HR support. Provided confidential HR advice to the CEO, connecting executive strategy with workforce management. Developed HR policies and standard operating procedures to ensure HR operations were seamless and compliant with regulations. Implemented automation tools to streamline office operations, resulting in a 20% increase in administrative efficiency.
- Oversaw HR operations and office administration, ensuring policy alignment, employee relations, and strategic HR support.
- Advised the CEO on confidential HR matters, aligning executive strategy with workforce management.
- Developed HR policies and SOPs, ensuring seamless HR operations and regulatory compliance.
- Introduced automation tools, streamlining office operations and increasing administrative efficiency by 20%.